Privacy Policy

(Version: 01-11-2025)

Who we are

Managed FreeScout – part of StackPros B.V., is a private limited company based in the Netherlands. Our website address is: www.managedfreescout.com. 

See our contact page for further information about StackPros. 

At StackPros, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website. By accessing our website, you agree to the terms of this Privacy Policy. 

Information

Information is data that we collect about individuals, like personal data. When you contact us through our website, we collect the following details: 

  • Name 
  • Email address 
  • Subject 
  • Message 

We use reCAPTCHA v3 to ensure security and prevent misuse of our contact form. 

How we use your information. 

The information you provide is used solely to respond to your inquiries. We do not use your data for marketing purposes or share it with third parties. 

Analytics and Tracking 
We do not use Google Analytics to collect personally identifiable information. We only track general website usage statistics, including: 

  • Number of visitors 
  • Visitors’ country of origin 
  • Device type 

None of this data can be traced back to an individual, including IP addresses. 

Comments

Comments are messages or replies to messages usually associated with posts, like blog posts. We can be short about that, we don’t have that functionality, so no worries! 

Media

This is about pictures or other graphics that you may see on our website. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Our website may use cookies to help you navigate efficiently and perform certain functions. We utilize CookieYes to manage cookie consent preferences. You can customize your consent settings at any time via the module displayed on our website. 

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We only share your personal data with third parties when this is necessary to provide our services, meet legal obligations or with your explicit consent. We do not sell your data. When we work with external partners, we make clear agreements to ensure your data remains protected. 

How long we retain your data

Third parties who process data on our behalf may only retain your data for as long as necessary to deliver the service to us or to meet legal requirements. We require them to delete or return the data once their task is completed. We retain personal data of individuals and businesses for as long as legally required. If no contact has been made for over two years, we delete all personal information, such as phone numbers and other contact details. 

What rights you have over your data

As a visitor, you have the following rights regarding your personal data: 

  • Access – to request a copy of the data we hold about you. 
  • Correction – to update or correct inaccurate information. 
  • Deletion – to ask us to delete your data when we no longer need it. 
  • Portability – to receive your data in a usable format or have it transferred to another party. 
  • Lodge a complaint – to contact your national data protection authority if you believe your rights have been violated. 

To exercise these rights, please contact us at info@managedfreescout.com. 

How do we keep your data save

Safety first, here is how we take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. All our data is stored on EU servers, where this is in our own hands. We also use Microsoft services, like M365 to store contact information. We refer to their policies, terms and conditions. 

WooCommerce and your data

Our webshop is powered by WooCommerce. When you place an order, WooCommerce collects and stores the information necessary to process your purchase, including: 

  • Contact details (name, email, phone) 
  • Billing and shipping address 
  • Order details (products purchased, order value) 
  • Payment information (handled securely by our payment provider — we do not store full payment details) 

We use this data to process your order, handle payment, provide customer support and meet our legal obligations (such as tax and accounting requirements). 

WooCommerce may also place functional cookies to enable your cart, checkout and account features. These cookies are essential for the webshop to work. 

Any third-party plugins used for payments, shipping or analytics are covered by data processing agreements and only receive the information necessary to perform their service. 

Privacy Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated effective date. 

Contact us If you have any questions or concerns about this Privacy Policy, feel free to contact us via the contact form on our website.